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July 21, 2017

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CIB warns the public of telephone fraud via TV shopping channel

TAIPEI, Taiwan -- The Criminal Investigation Bureau (CIB, 刑事警察局) yesterday warned consumers who are using TV shopping channel services to be on guard in the wake of a rising number of telephone fraud cases.

  The CIB said there are an increasing number of cases when customers who bought products from a major TV shopping channel said they were later victims of telephone fraud.

A recent case occurred in mid-July in Kaohsiung City when a woman surnamed Liao said she answered a phone call a few days after she bought underwear from a TV shopping program, the CIB said.

  The caller said there were some problems with the transaction so Liao needed to wire money to an account to solve the issue.

Liao went to the bank and wired a total of NT$1.2 million to the account in two batches. But few days later, the alleged fraudster said the problems didn't solve and asked Liao to give them another NT$1 million in person, CIB said.

Liao became suspicious so she reported the case to police. Police accompanied Liao to the meeting point and arrested two young suspects, the CIB stated.

According to the CIB, between July 21 and Aug. 9 this year, they received a total of 33 reports of such incidents.

Police originally suspected that the TV channel was responsible for leaking the personal information of customers to fraudsters. However, the channel claimed its innocence. Police are now investigating whether delivery service companies working with the channel are responsible for the personal data leak, the CIB said.

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