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July 26, 2017

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80% of cellphone users are afraid to shop through mobile app: DCDA

TAIPEI, Taiwan -- Nearly 80 percent of people have never tried using mobile applications to shop online for fear that their personal information might be compromised, according to a survey released by the Taiwan Digital Convergence Development Association (DCDA).

According to the DCDA, over 60 percent of people use smartphones or tablets, with the most common brand being Samsung, at about 27 percent of the market share. This is the second year in a row that Samsung topped the ranking of market share.

The DCDA's survey also showed that HTC took second place in the ranking at nearly 26 percent, while Apple iPhone took third place with about 19 percent of market share.

Even though Sony comes in at the fourth place in the ranking with over 13 percent of the market share, the DCDA said, Sony is the brand that has the largest growth rate. Blackberry and Asus smartphones are about 5 percent each, the DCDA said. For tablets, Apple's iPad topped the ranking with a market share of nearly 47 percent.

The survey also showed that only 16 percent of people use mobile applications to shop online, and nearly 30 percent do not use mobile applications to shop due to data privacy concerns.

Samsung Taiwan said that they appreciated consumers' support in Taiwan, and that the company will continue to develop more products based on consumers' needs.

Chan Yi-chien (詹益鑑), associate professor of Fu Jen Catholic University's Department of Electrical Engineering, said that most people only use some common mobile applications like messaging applications, Facebook and cameras, which is consistent with consumer behavior in other countries.

Chan said that unless mobile application engineers can develop more creative and useful applications, most applications will not be utilized often by smartphone users.

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