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September 21, 2017

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MOI underwent stress tests for new registration system

TAIPEI, Taiwan -- The Ministry of the Interior (MOI) yesterday said in order to ensure the stability of the new computerized registration system, it has undergone several rounds of stress tests, noting that the system currently can execute all services.

The MOI's remark was a response to Democratic Progressive Party (DPP) Legislator Tuan Yi-kang's (段宜康) report released Tuesday claiming that DTC Cortex Consulting Ltd. — an independent technology consulting company— had warned the MOI that the new system failed stress tests, yet the ministry still insisted to launch it on Feb. 5.

The MOI said it underwent 11 rounds of stress tests between Nov. 28 and Dec. 23 in 2013, with four of the tests conducted nationwide, noting that DTC Cortex Consulting Ltd. also carried out stress tests between Dec. 12 and Dec. 14.

The ministry explained that the testing results provided by the technology consulting firm corresponded to the first six stress test results conducted by the MOI, with results suggesting that the system required improvement. The MOI then immediately asked the registration system provider, International Integration System Inc. (IISI, 資拓宏宇國際股份有限公司), to improve the system.

The ministry said that after the IISI improved the software, the ministry underwent another five stress tests, and the results indicated that the system had been improved.

Tuan yesterday lashed out at the MOI again, accusing the ministry of lying regarding the stress tests. He said the MOI seems to think undergoing a stress test by itself is as easy as "eating a peanut," questioning that if it is really that easy to carry out the test, then why did the MOI would bother to spend NT$26.5 million to authorize a technology consulting firm to take on the task.

Tuan said the so-called stress tests undertaken by the MOI were not stress tests at all; they were merely system testing run by the software itself.

On Feb. 5, the government launched the computerized registration system; however, the upgraded system has been plagued by glitches and crashed several times. The situation was so severe that on Feb. 10 the MOI had to grant permission to local governments to issue temporary IDs to those in need. The bidding processes of the new registration system and the stress tests before launching the system have both stirred controversies over the past few weeks.

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