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August 21, 2017

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This ramen restaurant's 'unzipping' ban has caused an uproar

A Taipei restaurant has triggered intense online debate with its move banning customers from letting other people cut in line behind them.

The owner of Ramen Katsu announced Tuesday on Facebook that the small but popular noodle shack was prohibiting the practice, which local have dubbed "unzipping" in reference to one compressed file ending up being many more than that.

In the post, a restaurant manger cited an incident in which a man's wife stepped into line behind him.

The manager, who was notified by those waiting behind the couple, said they decided to allow the woman to keep her spot after her husband said she'd been sitting nearby as she was pregnant and couldn't stand for long periods.

The post's author said they were later told by other customers that the woman had not been seen in front of the restaurant until she cut in.

After mulling over the incident, the manager decided to enforce the "no unzipping" rule to ensure fairness for all customers.

Hundreds of people commented on the post.

There was a lot of criticism of the manager, with some saying they lacked compassion for pregnant women and others offended by their choice of words (particularly: "it was not my child she was having, so don't use a bunch of reasons to force me to give pregnant women special treatment.")

"People like you are the reason the birth rate is low in Taiwan," one said.

The owner had their supporters, too, with some arguing that, like them or not, customers should respect the rules made by the restaurant. Others suggested that if the pregnant woman really needed help, she could have let restaurant staff know.

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