CEO rallies workers as HTC launches new phone
By Ted Chen, The China PostTAIPEI, Taiwan -- Following reports of compromised internal control in HTC's design and development departments, CEO Peter Chou yesterday published an open letter to rally the company's employees.
September 3, 2013, 5:06 pm TWN
In the letter Chou urges his workers to strengthen their resolve in this time of crisis and to surmount the challenges faced by the company. He also vows that the company will not be affected by the actions of an unscrupulous few.
Chou pledges commitment to rendering widespread improvements to the company's organizational structure, work flow processes and protocols, and managerial guidance, while urging employees to focus and continue to excel in their daily tasks.
The company also reiterated that its operations and product launches will not be affected in any way due to the trade secrets case.
A similar statement was made yesterday during the launch of the Hello Kitty variant of the company's flagship Butterfly S handset. The company's head manager for Greater China and Northern Asia expressed confidence in HTC's upcoming products, saying that market releases will proceed as scheduled.
The company had earlier stated that its corporate culture places great emphasis on loyalty and ethical conduct, particularly concerning its intellectual properties. It declined to comment on ongoing investigations.
In the past three years, over 13 high-level executives have left HTC, with industry observers correlating the company's inability to retain talent to its ailing performance observed in the past year. They have also questioned the company's ability to maintain its competitive appeal in the eyes of consumers.
HTC shares yesterday lost NT$9, or 5.75 percent, and closed at NT$148.5. Toward midday, the company's shares tumbled to NT$146, losing 7 percent, the maximum intraday movement allowed on the Taiwan Stock Exchange.