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MSN guides IM users through transition to Skype

TAIPEI, Taiwan -- With the impending retirement of the Microsoft Messenger Service (MSN), and accounts to be integrated into Skype, Microsoft Taiwan yesterday urged users to make the transition soon to avoid interruption of services.

Existing MSN accounts will be renamed as the Microsoft Account.

For users with both the MSN and Skype accounts, the migration process will begin when they select the option to log into Skype using their existing MSN account name and password, and users will be able to see their merged contact list from both Skype and MSN, according to Microsoft Taiwan.

For users without a Skype account, services will cease on March 15, and users will need to download the Skype software and log in with their existing MSN, said Microsoft Taiwan.

Some users have reported bugs in the transition, which are easily remedied by selecting the correct option of using the Microsoft Account during log in.

Users are able to download their old data from the MSN client so that nicknames, contacts and groupings may be preserved.

For users finding their contact list filled with unfamiliar email addresses instead of names, Microsoft Taiwan explained that it is due to the fact that these users have set up their account name as their listed contacts name, and urged users to change their settings as needed.

Microsoft Taiwan urges users to begin the transitional process prior to the cessation of MSN service, while data is still preserved on cloud storage, which will greatly facilitate the migration process.

Similarly, an upgrade to the Microsoft Hotmail service to the new Outlook.com is also available.

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