Knockoffs a headache for IPO-bound Alibaba
By Kelvin Chan, AP
May 28, 2014, 12:01 am TWN
HONG KONG--At first glance, the Monster Tron T1 headphones sold on Chinese e-commerce giant Alibaba's Taobao site are a tempting offer for audiophiles looking for state-of-the-art hi-fi equipment.
But sellers omit one key detail: Monster Inc. never produced this model.
"There should be none in existence but our prototypes," said Dave Tognotti, general manager of the California company best known for its audio-visual cables. He said Monster went so far as to announce a launch date but the design proved too complex to build to the company's quality specifications, so it was abandoned.
"You can understand our surprise when we started to see counterfeit versions of this product appearing on websites like Alibaba.com, Aliexpress.com, 1688.com, and Taobao.com," he said. All four sites are part of Alibaba Group. Tognotti said that 99.5 percent of purported Monster products sold on Alibaba sites are fakes, based on thousands of listings the company's investigators have examined over the years.
Phony headphones and other knockoffs are a persistent problem for Alibaba that has grown more urgent since the company started working on a blockbuster initial public offering of shares in the United States. Analysts say the IPO could raise up to $15 billion.
Founder and Chairman Jack Ma has called theft of intellectual property a "cancer" on society and Alibaba has stepped up efforts to root out fakes that dent its credibility with consumers, but there are still complaints.
"To ask for US$15 billion to move Alibaba forward is going to open the floodgates on counterfeits," said Craig Crosby, publisher of the Counterfeit Report, a website that flags pirated products sold online.
Alibaba spends more than US$16 million dollars a year on anti-counterfeiting efforts. Taobao has 200 staff working on copyright infringement, brand protection and quality control. According to the company's blog, it took down 114 million listings of fake or counterfeit products in the first 10 months of 2013, nearly a third more than for all of 2012.
For such efforts, the U.S. Trade Representative removed Taobao in December 2012 from its Notorious Markets list of counterfeit goods. The report urged Taobao, which has about 800 million listings and requires just a Chinese ID card to start selling, to further streamline procedures to reduce the time needed to take down listings.
Counterfeits are not limited to Alibaba. EBay said in its latest annual report that it faces lawsuits or the threat of lawsuits from brand owners over alleged listings of counterfeit items.
Many hope a U.S. stock listing will give Alibaba the resources and motivation to step up enforcement.