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July 22, 2017

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WhatsApp service down, 3 days after FB deal

NEW YORK--WhatsApp's 450 million worldwide users were unable to access the smartphone free-messaging service for several hours on Saturday, three days after Facebook declared it was lavishing up to US$19 billion on it.

"Sorry we currently experiencing server issues. We hope to be back up and recovered shortly," WhatsApp said in a message on Twitter that was retweeted more than 25,000 times in just a few hours and provoked ridicule because it comes so soon after Facebook's hefty acquisition.

Some WhatsApp users found they were unable to connect to the app, while others complained their messages were not going through.

WhatsApp did not say how long the outage lasted, but about 2.5 hours later it tweeted again to say: "WhatsApp service has been restored. We are sorry for the downtime ..."

The specialist website techcrunch.com suggested the problem might be down to "a surge of signups and usage that has overloaded its servers" after the publicity the app garnered following Facebook's announcement on Wednesday.

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