Ever Rich D.F.S. wins airport retail prize at the 2016 Frontier Awards
The China Post news staff
October 19, 2016, 12:17 am TWN
TAIPEI, Taiwan -- Ever Rich D.F.S. Corp., Taiwan's top duty-free brand, has been newly rated as the "Airport retailer of the year: Top-achieving single location" by the London-based Frontier Magazine, according to a press release issued by the company.
Ever Rich won the honor after beating out other shortlisted contenders, such as DFS India, Dubai Duty Free, Lagardere Travel Retail and Qatar Duty Free in the Frontier Awards 2016.
The honor has not only recognized the business performance and service quality of Ever Rich D.F.S. Corp. at the Taiwan Taoyuan International Airport, but has also highlighted the international profile of Taiwan.
Ever Rich has been on the shortlist for the award for three years in a row, and this year marks the first time the company has won the award for its outstanding performance in innovation and originality, business performance and goal attainment, overall satisfaction among travelers, and boosting service standards for peers, among others.
The magazine said that the biggest reason behind Ever Rich winning the award is that the company operates its duty-free shop in a customer-centered way well beyond the expectations of travelers, as over 50 percent of the firm's operating space is used for non-profit purposes such as a round service counter, baby-nursery room, cultural and art corridors and other customer-oriented facilities.